Common topics
- Import problems: try a supported original photo, video, or GIF and note the error shown.
- Saved GIFs: look in My GIFs; check whether a Favorites filter is active.
- Sharing: use the system share sheet; the Messages extension inserts saved library GIFs.
- Pro access, if offered in your build: use Restore Purchases or Apple subscription settings.
- For troubleshooting, describe the app version, iOS version, steps, and any error shown. The support page links to an external email app; GIFGenius has no embedded message or file-upload form.
Contact
Email: support@hiddinkdevelopment.com
Include the app version, iOS version, steps to reproduce the problem, and any error shown. Send only information you choose to share.
